
A few words from our customers...
C. Kahler from Delaware had this to
say:
"I just wanted to let you know that my experience
with your dealership on the purchase of my 1964 GTO Coupe was unbelievable
- Mitchell is the best person I ever had to deal with. He is honest
and very helpful in every way possible. The car was exactly what I
expected - I have the utmost respect for your company and will not
hesitate making another purchase! Thanks for everything."
S. Roberto had this to say:
"I have to tell you that I am having a ball in my
57 Chevy. I have gotten two trophies in two shows. A 3rd place
at Sharonville Ohio and a Best of Cruise at Yesteryears Cafe in
Springdale, Ohio. I didn't realize it when I bought the car in
January that I also bought a great hobby for the whole family."
J Rakoski had this to say:
"I would like to compliment you on your
dealership and one of your salesmen, Bryan Craig. Your dealership
has some of the nicest cars that I have ever seen. Being a classic
car admirer and restorer, I give your Curator an A+. My salesman,
Bryan Craig was very helpful while showing me the cars. He made my
purchase easy and helped streamline the financing of the 1967 GTO I
purchased. Delivery was prompt and he displayed great
professionalism at all times. I look forward to doing business with
Mershon's again in the near future."
L. Turner of Ohio had this to say:
"I purchased my red 1957 Chevy Bel Air Two-Door
Sedan from you at the Springfield, OH Fairgrounds Auto Show and Swap Meet
in September. It was one of the most wonderful decisions I ever made
in my life. First I must commend you personally for sharing with so
many, like myself, such a passion for exceptional automobiles. I
showed up without funds in hand but you received me as if I were
"Donald Trump". You handed me the keys for a test drive
and my brother who accompanied me, said, "This is the car you have
been looking for twenty years isn't it?" Our relationship was
sealed with the gesture of a simple hand shake and one of the ultimate
dreams of my life came true. Secondly, let me extend my appreciation
to your staff. Because of travel schedules, I could not take
delivery of my car until a week later. But I called Mershon's from
long distance every day just to check that everything was perfectly in
order for me to drive it home. I'm sure I must have been a
pest. But I was assured by everyone that you all would much rather
have all your customers as excited as me. And then you
arranged for Mitch to be there on Sunday afternoon to hand me the keys and
congratulate me on my new "family member" I'll be around
next September at the Springfield Swap Meet to see you and to shake your
hand once more. I'll be the one with a "57" Chevy shirt
and a great big smile."
L. Turner from Ohio had this to say:
"I wish I could buy a vehicle from you every
week. Your excitement for me created a euphoria that still
exists over buying my dream car. Thanks!"
| How satisfied are you with our sales people? |
Completely
Satisfied |
Satisfied |
Somewhat
Satisfied |
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Satisfied |
| Were friendly and courteous? |
X |
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| Took me for a test drive and explained features? |
X |
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| Listened and understood my vehicle needs? |
X |
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| Displayed good product knowledge? |
X |
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| Followed up after the sale? |
X |
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| Your overall satisfaction with the delivery of the vehicle? |
X |
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M. Mattozzi of Indiana had this to say:
"Mitchell Houchins (salesperson) -- we love the
Chevelle! Hope to see you soon."
| How satisfied are you with our sales people? |
Completely
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| Were friendly and courteous? |
X |
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X |
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X |
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G. Carey of Ohio had this to say:
"Always loved the '67 Chevelles and was glad to
find this one. Thank you for having one in such nice shape. We
love it! And thanks for the cookies and nice tin."
| How satisfied are you with our sales people? |
Completely
Satisfied |
Satisfied |
Somewhat
Satisfied |
Not At All
Satisfied |
| Were friendly and courteous? |
X |
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| Took me for a test drive and explained features? |
X |
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X |
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X |
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X |
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X |
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K. David of Michigan had this to say:
"Bob Carpenter is a very professional sales
person. Bob's hard work made the deal work. My first phone
call to the dealership in which I spoke with Dan Mershon caused me to
visit the showroom."
| How satisfied are you with our sales people? |
Completely
Satisfied |
Satisfied |
Somewhat
Satisfied |
Not At All
Satisfied |
| Were friendly and courteous? |
X |
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| Took me for a test drive and explained features? |
X |
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| Listened and understood my vehicle needs? |
X |
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| Displayed good product knowledge? |
X |
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| Followed up after the sale? |
X |
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| Your overall satisfaction with the delivery of the vehicle? |
X |
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Selection |
Financing |
Sales
Staff |
Price |
| Why did you buy from us? |
X |
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